Air Conditioning Repairs — Homes and Businesses
We carry out air conditioning repairs on every make of wall, cassette and multi-split system, whoever fitted it. We track down the actual cause, tell you what it will cost, and only go ahead once you’ve agreed.
System not working? Call 01202 402200
If the display shows an error code, write it down or take a photo before you call. It speeds everything up.
Common Faults We Fix
A blocked drain, a split or poorly sloped drain pipe, or a failed condensate pump. Turn the unit off and put a towel underneath until we arrive.
Often a refrigerant leak, a failed outdoor fan, or a compressor that isn’t starting. We test pressures and electrics to pin it down.
A sign of low refrigerant or poor airflow. Switch it off and let it thaw, because running it iced up can damage the compressor.
Each manufacturer uses its own codes for sensors, communication faults and pressure trips. Knowing the code points us straight to the likely culprit.
Loose panels, worn anti-vibration mounts, a damaged fan blade or a failing motor bearing.
A failed control board, a blown fuse, a remote or Wi-Fi module that has lost its connection, or a fault that trips the circuit. Don’t keep resetting a trip. Call us instead.
How Our Air Conditioning Repairs Work
1. Tell us the symptoms. The make, what it’s doing and any error code. We’ll confirm the visit charge when you book.
2. Diagnosis on site. An F-Gas certified engineer tests the system and finds the cause, rather than guessing.
3. A clear price. You’re told what’s wrong and what the repair costs before any work is done.
4. The fix. Many repairs are finished on the same visit. If a part has to be ordered, we tell you the lead time honestly, because some manufacturers’ parts can take weeks.
Repair or Replace?
Most faults are worth fixing. We’ll give you a straight answer when they aren’t, usually in one of these cases:
►The system runs on the old R22 refrigerant, which can no longer be used to top up
►The compressor has failed on an older unit, and the repair costs more than half the price of a new system
►Parts are no longer made for that model
If replacement makes more sense, see air conditioning installation, with single rooms fully fitted from £1,299. Once it’s fixed, an annual service helps stop the same fault coming back.
Commercial Air Conditioning Repairs
When the system in a shop, office, salon or server room stops, it costs you money. Tell us it’s a business when you call and we’ll prioritise getting it running again, including a temporary fix where possible while parts are on order.
We repair wall units, ceiling cassettes and multi-splits from Daikin, Mitsubishi Electric, MHI, LG, Panasonic, Fujitsu, Samsung, Toshiba, Hitachi, Midea and more. All engineers are F-Gas certified, as listed on the F-Gas Register.
Repair Call-Outs Across South-East Dorset
From our base in Oakdale we cover Poole, Bournemouth, Christchurch and the surrounding towns. Local pages: Poole, Wimborne, Ferndown and Wareham.
Air Conditioning Repair Questions
Yes. Many of our repair calls are on systems we didn’t fit, including ones where the original installer has stopped trading.
Because it’s leaking. Topping it up only buys time. We locate the leak, repair it, pressure test the pipework and then recharge, so it stays fixed.
Check your paperwork first. If it’s recent and still covered, the original installer should be your first call. If they won’t help or have gone, we’ll take it on.
Turn the system off at the remote if it’s leaking water, icing up, making a grinding noise or tripping the power. Leave the isolator switch alone unless it’s safe to reach.